Terms of Use

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Last updated: 24 August 2026

These Terms of Use govern your use of the Be Loved Cacao website (belovedcacao.co.uk). By browsing or purchasing from this site, you agree to these terms. If you do not agree, please do not use this website.

1. About Us

Be Loved Cacao (“we”, “us”, “our”) sells ceremonial grade cacao and related products to customers in the United Kingdom. [Insert registered company name, company number, and registered address here.]

2. Use of This Website

You must be at least 18 years old, or have a parent or guardian’s permission, to place an order with us. You agree to provide accurate and complete information when using this site or placing an order, and not to use this website for any unlawful purpose.

3. Products and Pricing

We take care to describe our products accurately, but we do not guarantee that all descriptions or images are entirely error-free. Prices are shown in GBP and include VAT where applicable. We reserve the right to correct pricing errors and to change prices at any time before an order is confirmed.

4. Orders and Payment

Placing an order constitutes an offer to purchase, which we may accept or decline. A contract is formed once we confirm your order. Payment is taken at checkout through our payment providers.

5. Delivery

We deliver to addresses across the UK. Delivery timescales and costs are shown at checkout and may vary. [Confirm exact delivery terms here.]

6. Returns and Refunds

Please see our Refund and Returns Policy for full details of your rights to cancel, return or exchange an order.

7. Health and Safety Information

Our products are not intended to diagnose, treat, cure or prevent any illness. If you are pregnant, breastfeeding, taking medication (including antidepressants or blood pressure medication), or have a medical condition, please consult your GP before use. Cacao is dangerous to pets and should be kept out of their reach. See our FAQs for further guidance.

8. Intellectual Property

All content on this website, including text, images and branding, belongs to Be Loved Cacao or its licensors and may not be used without our permission.

9. Liability

Nothing in these terms limits our liability for death, personal injury caused by our negligence, or fraud, or any other liability that cannot be limited or excluded under UK law. Subject to that, we are not liable for indirect or consequential losses arising from your use of this website.

10. Governing Law

These terms are governed by the laws of England and Wales. UK consumers may also be entitled to bring a claim in the courts of the part of the UK in which they live.

11. Contact Us

If you have any questions about these terms, please get in touch via our Contact page.